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office automation



Basicconcepts

OfficeAutomation(OA)isbasedonthegradualrealizationofautomationofequipmentandcommunication,andarisesthroughthedevelopmentofManagementInformationSystem(MIS)Acomprehensivetechnology.Itisanewofficemethodthatcombinescomputernetworkandmodernoffice.Itcannotonlyrealizetheautomaticprocessingofofficeaffairs,butalsogreatlyimprovetheworkefficiencyofindividualorgroupofficeaffairs,andisforthemanagementanddecision-makingofenterprisesordepartments.Provideascientificbasis.Inthefieldofofficeautomationmanagement,ifhardwaretechnologyistheguaranteeofitsenvironment,thensoftwaretechnologyisthesoulofthesmoothrealizationofofficeautomationfunctions.Sincethe1970s,itstartedwithstand-aloneprocessing,forexample,usingamicrocomputertoprocesstext,andthencompletingtaskssuchasdocumentfiling,recordinginstructions,andautomatictelephonerecording.Afterthe1980s,itenteredaperiodofrapiddevelopmentofofficeautomation.Intheoffice,computersweregenerallyusedashigh-levelmanagementtools,suchasinformationretrieval,decision-makingassistance,etc.,andacomputernetworksystemcomposedofofficeequipment,computers,communications,etc.interconnected,Usingnetworkintegrationtechnology,people'sabilitytoprocessofficeinformationhastakenaqualitativeleap,andofficeautomationhasbecomeamajorsymbolofintelligentbuildings.

Atpresent,theofficeautomationsystemhasbecomeacomprehensivesystemincludingcomputer,communication,audio-visualrecognition,numericalcalculationandmanagementandothertechnologies.Computertechnology,communicationtechnology,systemscienceandbehavioralscienceareregardedasthefoursupportsofofficeautomation,andworkstationsandlocalareanetworkshavebecomethetwopillarsofofficeautomation.

Developmenthistory

Thedevelopmentofofficeautomationhasroughlygonethroughthreestages:

Realizeindividualworkautomation

ThefirstgenerationofofficeFeaturesofautomation:Personalcomputerandofficesoftwarearethemainfeatures.Thesoftwareisbasedonfilesystemsandrelationaldatabasesystems.Itusesstructureddataasstorageandprocessingobjects.Itemphasizesdatacalculationandstatisticscapabilities,andrealizesdatastatisticsanddocumentwriting.Electronicizationhascompletedtheleapfromoriginalpapermediatoelectronicsforofficeinformationcarriers.

Inthe1960s,anewtechnologicalrevolutionappearedinhumansociety-theemergenceof"informationrevolution"and"informationsociety"causedarapidincreaseintheamountofsocialinformation,resultinginalargeamountofofficestaffandofficeexpenses.Increase,butofficeefficiencyisrelativelylow.Accordingtoincompletestatistics,insomemajorindustrializedcountries,morethan40%ofthestaffareengagedinofficework.

Intheearlytomid-70softhe20thcentury,developedcountriesputforwardtheconceptofofficeautomationinordertosolvetheproblemthatthesharpincreaseinofficebusinesshadahugeimpactoncorporateproductivity.In1972,Dr.WangAn,aChineseAmericanscientistwhostartedwithmagneticcorestoragetechnology,foundedWangAnCompanyandlaunchedtheWordProcessingSystem.Sincethen,thewordWPShasofficiallyappeared.WPShaspushedWang'antothepeakofitscareerandbroughtthedevelopmentofofficeautomationtoanewstage,thusforminganewconcept-"officeautomation"andgraduallybecomingacomprehensivetechnicaldiscipline.

Inthemid-1980s,OAtechnologydevelopedrapidlyinourcountry.GovernmentdepartmentsatalllevelsfromthecentraltothelocalgovernmenttooktheleadinadoptingOAtechnologytocontinuouslyimproveofficeefficiencyandofficequality.Somelargeandmedium-sizedEnterpriseshavealsosuccessivelyintroducedOAtechnology,whichhasimprovedtheirdevelopmentspaceandcompetitiveness.

Realizeworkflowautomation

Featuresofthesecondgenerationofofficeautomation:network-centric,unstructureddatainformationflow(orworkflow)asthemainstorageandprocessingobject,Notonlyimprovesofficeefficiency,butalsoenhancesthesecurityofthesystem.

Fromtheperspectiveofthedevelopmentofinformationtechnology,thefirst-generationofficeautomationsystembasedonrelationaldatabaseshasmanyshortcomings:

①TheburdenofPCistooheavyandthepriceishigh;

②Lackofapublicbasiccommunicationplatform,poorversatility,lowreusability,andlackoftheabilitytocommunicateandworktogether;

③ThesystemhaspooradaptivecapabilitiesandcanonlybedeterminedatthetimeofdevelopmentTheidea,processandfunctionofprocessinginformation;

④Informationmanagementislimitedtotheinternalorgans,enterprisesandinstitutions,andthereisnoorlackofexternalinformationsources.

Withtherapiddevelopmentoflocalareanetworks,wideareanetworksandtheInternet,theconnotationofofficeautomationhasalsochanged.SincetheUSDepartmentofDefenseadoptedtheTCP/IPprotocolasanetworkstandardin1982,moreandmorepersonalcomputershavebeenconnectedtotheInternet,whichcanfacilitatebrowsingandqueryinginformationresourcesaroundtheworld,solvingtheexistenceofthefirstgenerationofofficeautomation.Manyshortcomings.

Realizeknowledgemanagementasthecore

Characteristicsofthethirdgenerationofofficeautomation:takethenetwork(Internet/Intranet/Extranet)asthecenter,andusedataandinformationtorefineandorganizeknowledgeMainlydealwithcontentandobjects.In1996,theWorldOrganizationforEconomicCooperationandDevelopment(OECD)firstputforwardthenewconceptof"KnowledgeEconomic"(KnowledgeEconomic)inthereportof"Science,TechnologyandIndustryOutlook",theestablishmentofknowledgeeconomyAnddevelopmentmainlyreferstothedevelopmentofscienceandtechnology,education,andinnovation(Responsiveness),productivity(Productivity)andskillquality(Competency)asthemainconnotationofknowledgemanagement(KnowledgeManagement).Thecontentof"office"isnolongerasimpledocumentprocessingandadministrativeaffairs,butamanagementprocess.Inofficemanagement,themostbasicconnectionbetweenstaffiscommunication,coordinationandcontrol.ThesebasicrequirementsarebasedonknowledgeOfficeautomationsystemswithmanagementasthecorewillbebettersatisfied.

Thedevelopmentofofficeautomationsystemscoincideswiththeevolutionofdata,informationandknowledge,thatis,fromthefirstgenerationofofficeautomationwithdataasthemainprocessingcontenttothesecondgenerationofofficeautomationwithinformationasthemainprocessingcontentAutomation,andthendevelopedtothethirdgenerationofofficeautomationwithknowledgeasthemainprocessingcontent.Twoleapshavebeenachievedinthethreedevelopmentstagesofofficeautomation,namely,theleapfromdataprocessingtoinformationprocessing,andtheleapfrominformationprocessingtoknowledgeprocessing.Inthedevelopmentofofficeautomationsystems,therangeofpersonnelwhouseofficeautomationsystemshasgraduallyexpanded,fromtheadministrativestaffofagencies,enterprisesandinstitutionstothemanagementoftheenterpriseandallemployeesoftheenterprise.

Functionintroduction

ThecoreapplicationsofOAsoftwareare:processapproval,collaborativework,documentmanagement(state-ownedenterprisesandgovernmentagencies),communicationtools,documentmanagement,informationcenters,electronicforums,Planmanagement,projectmanagement,taskmanagement,meetingmanagement,associatedpersonnel,systemintegration,portalcustomization,addressbook,worknotes,questionnairesurvey,commontools(calculator,perpetualcalendar,etc.).

TheOAmanagementplatformisbasedonthearchitecturemodelof"framework+applicationcomponents+functioncustomizationplatform".Themainpartconsistsofmorethan30subsystems,includinginformationportal,collaborativework,workflow,formcenter,documentcirculation,Publicinformation,forummanagement,questionnairesurvey,planmanagement,conferencemanagement,taskmanagement,relatedprojects,relatedpersonnel,documentmanagement,externalmail,onlineexams,vehiclemanagement,itemmanagement,equipmentmanagement,commontools,handlingcenters,onlinemessages,Supervisionsystem,SMSplatform,commontools,personnelmanagement,functioncustomizationplatform,integrationplatform,systemmanagement,etc.,withnearly10,000functionpoints.

Fivemajorfeatures

OAemphasizestheconvenienceandconvenienceofofficeandimprovesefficiency.Asofficesoftware,itshouldhaveseveralmajorfeatures:easeofuse,robustness,openness,rigor,andpracticalitysex.

Easeofuse

Withoutacomprehensiveapplicationasafoundation,everythingisemptytalk.

Managementimplementationmustbeforallemployees,sothesoftwaremustalsobeacceptedandlovedbyallemployees.Iftheeaseofuseisnotstrong,thispremisedoesnotexist,andtheimplementationofthesystemcanonlybeemptytalk.Anysoftwarerequirestraining,butalmosteveryonecansurftheInternet.Therefore,asfarasthesoftwaresupportingtheimplementationofthesystemisconcerned,webpagestylemaybethebestchoice.

Robustness

Itmusthavethestabilityoflargeusersandhighconcurrentapplications.

Management"landing"mustbeforallemployees,sothesoftwarethatsupports"landing"mustalsoensurethestabilityofallemployees'applications,especiallyforgroupenterprises,wheresoftwaremusthavelargeusersandhighconcurrentapplicationsOtherwise,ifthereisaproblem,evenasmallproblem,itmayaffecttheactualgroupbusinessandcauseimmeasurablelosses.

Openness

Itcancompletenecessaryrelevanceintegrationapplicationswithothersoftwaresystems.

Management"landing"penetratesintoallaspectsofmanagementinactualmanagement,andnosetofsoftwarecanindependentlycompleteallaspectsofmanagementrequirements.Therefore,thesoftwaresupportingthe"landing"ofthesystemmusthavecomprehensiveAndextensiveintegration,canautomaticallyobtainrelevantinformationfromothersoftwaresystems,andcompletethenecessaryrelevanceintegrationapplications.Fromatechnicalpointofview,theuseofahighlyintegratedtechnicalarchitecture(J2EE)astheunderlyingdesignwilldecisivelyhelptheintegrationofthesoftware.Inthisway,thesoftwarecanreservealargenumberofinterfacestoprovidesufficienttechnicalsupportfortheintegrationofothersystems.Atthesametime,realisticintegrationexperienceisalsoessential,becauseintegrationapplicationnotonlyinvolvestechnicalaspects,butalsoincludespracticalskillsrequirementssuchasunderstandingofreal-worldbusinessmanagement,integrationpracticalskills,andintegrationprojectcontrol.

Strictness

Itisnecessarytorealizetheharmonyandunityoflargeconcentrationandsmallindependenceofinformationanddataatthesametime.

Enterprises,especiallygroupcompanies,judgingfromtheactualneedsofsystemimplementation,ontheonehand,theymusthaveaunifiedinformationplatform,ontheotherhand,theymustgiveeachsubsidiarydepartmentarelativelyindependentinformationspace.Therefore,thesoftwaremustnotonlyrealizethethree-dimensionalmanagementandcontrolof"users,rolesandpermissions",butalsorealizetheharmonyandunityoflargeconcentrationandsmallindependenceofinformationanddata,thatis,thefour-dimensional"users,roles,permissions+data"mustberealized.Control.

Practicality

Softwarefunctionsmustbecloselyintegratedwithmanagementpractices,otherwisethemedicinewillnotbecorrect,butmayhavenegativeeffects.Moreover,itmustbeabletoadapttotherequirementsofenterprisemanagementdevelopment.

Inreality,ontheonehand,companiesneedsoftwaretomeetexistingneedsasmuchaspossible.Ontheotherhand,managementitselfisalsoaprocessofcontinuousdevelopment.Therefore,companiesneedsoftwaretomeetdevelopmentneeds.Inthefaceofthiscontradictionbetweenrealityanddevelopment,therearethreecommonsolutionsintheindustry:project-based,product-based,andplatform-based.

Softwaretechnicalfeatures

DesigningagoodOAsystemisfarfromaddingafewspecialfunctions.Itneedstofollowthefollowingdesignprinciples.

Feasibilityandadaptability

FeasibilitymeansthatOAshouldbeabletomeetthecoreneedsoftheorganizationandthemainfunctionsitmustimplement,ratherthansurpassthecurrenttechnicallevel.

AdaptabilitymeansthattheimplementationconditionsofOAproductsadapttothecurrentenvironmentoftheorganization,anddesignsthatgobeyondtheenvironmentaredestinedtoproducefailedproducts.

Foresightandpracticality

ThedevelopmentanddesignofOAsystemshouldnotonlyconsidermaximizingthevalueofthesystem,maximizingcompliancewiththeneedsofvarioususers,andfullyconsideringthesystemInthefutureexpansionandextension,theimplementationprocessshouldalwaysfollowtheapplication-oriented,application-oriented,relyingontheapplicationdepartment,focusingonthepolicyofpracticalresults,whiletakingintoaccountfactorssuchascostcontrolandprojectcyclecontrol,sothedeploymentoffunctionsshouldalsofollowthepracticalIsm.

Advancementandmaturity

Advancedmanagementconcepts,technologiesandmethodscanenhancethecompetitivenessofenterprisesandextendthelifecycleofthesystem,butatthesametime,anyinnovationislikenoobTherabbitexperimentisrisky,soitisnecessarytopayattentiontothematurityofsoftwaresystems,hardwareequipment,developmenttools,andsoftwareproducts.Findingabalancebetweenadvancementandmaturityhasbecomethekeytomaximizingvalue.

Opennessandstandardization

TheopennessandstandardizationoftheOAsystemmeansthatthebottomlayeroftheOAsoftwaresystemshouldsupportmultipleprotocolsatvariouslevelsandsupporttheintercommunicationwithbusinesssystems,Interconnection,theapplicationsystemadoptsstandarddataexchangemethodstoensuredatasharing.Atpresentandinthefuture,OAsystemsneedtoeasilyandsmoothlyconnectwithvariousoperatingsystems,middleware,databases,businesssystemsandtoolsoftware.ThecurrentmainstreamOAvendorshavefullyconsideredthisaspect.

Reliabilityandstability

AlargeamountofmanagementdatacirculatesintheOAsystem,soitmustbereliable.Normalman-madeandexternalabnormaleventsshouldnotcausethesystemtocrash.Whenthesystemhasaproblem,itshouldbeabletorecoverinashorttime,andthedataofthesystemiscompleteandwillnotcausedatainconsistency.

Securityandconfidentiality

ThedevelopmentanddesignoftheOAsystemnotonlyconsidersthefullsharingofinformationresources,butalsopaysattentiontotheprotectionandisolationofinformation.Therefore,thesystemshouldbetargetedfordifferentapplications,Differentnetworkcommunicationenvironmentsanddifferentstoragedevicestakedifferentmeasures,includingsystemsecuritymechanisms,dataaccessauthoritycontrol,etc.toensuresystemsecurity.

Scalabilityandeaseofmaintenance

Inordertoadapttofuturebusinessexpansionandprojectfunctionexpansion,itisnecessarytofullyconsiderthesimplestmethodandthelowestinvestmenttorealizethesoftwaresystemExpansionandmaintenanceexpansion.

Therefore,inthedevelopmentanddesignofOAsoftwaresystems,itisnecessarytoconsiderthecontinuousexpansionofapplicationsandsystemstoformaneasy-to-manageandsustainabledevelopmentsystemstructure.Futurebusinessexpansiononlyneedstoaddnewapplicationsandservicemodulesonthebasisofexistingmechanisms.Ontheonehand,whenthenumberofapplicationsincreasesandthenumberofusersincreases,thesystemcansmoothlyincreaseserverstosupportnewpressurerequirements;ontheonehand,whennewtechnologiesandproductsappearandupgrade,thesystemcansmoothlytransitionwithoutaffectingusers'use;Ontheotherhand,whennewfunctionsareaddedtotheproduct,theexpansionofthebusinesscanbeeasilyrealizedbymeansofplug-insandmodulestocustomizetheplatform.

Adheretotheprincipleofopennessinequipmentselectionandnetworksolutions,sothatthesystemcaninterconnectandcommunicatewithvarioushardwaredevices;supportcross-platformandopendatainterfacesinsoftwaretofacilitatemutualintegrationwithothersystemsoftware,Inthefuture,itwillsupportsinglesign-onintegrationwithbusinesssystems,portalsandothersystems,andrealizeseamlessconnectionwiththeapplications,portals,anddataofthesesystemswhenthedatastructureofthecorrespondingsystemsisavailable.

Themanagementandmaintenanceofthesystemshouldadopttheideaof​​balancingcentralizationanddecentralization.Forexample,OAproductshavesetupsystemmanagement,applicationmanagement,andpersonalmanagementforhierarchicalauthorizationandhierarchicalmaintenanceofthesystem.

Usingthetoolsprovidedbythesystem,thereisnoneedtowritecode,whichisconvenientforuserstocarryoutcustomizedfunctiontransformationbythemselves,anditisconvenientforuserstocustomizethedisplayofinterfacedataitems;atthesametime,itcanberestoredintimeandquicklywhenthereisaproblemwiththenetworkorsystemThenormaloperationofthesystemensurestherecoverabilityofthesystemandhasahighanti-interferenceabilityofthenetworksystem.

Aestheticsandeaseofuse

ThedesignofthesystemuserinterfaceadoptsWeb2.0userinterfacedesigntechnology,andtheinterfacecanbeflexiblychangedaccordingtouserneeds(enhancedlabelclassificationfeatures),focusingonuserexperience,Tomakethesystemfunctionseasytosee,learn,use,maintain,andmanage.

Asafull-staffapplicationsystem,easeofuseanduserexperiencearethekeyelementsforthesuccessorfailureoftheproject.TheprovidedproductsadoptB/Sloginmethod,canusecomputers,mobilephonesandothermethodstologin,adoptAJAX,graphicaleditorandothernewtechnologies,andareeasytoread,understand,operate,andhaveauserinterface.Concise,beautiful,friendly,easyforuserstomaster,operateanduse;theuseandmanagementofsystemmanagementisalsobasedonsimplicity,easyoperation,convenienceandpracticality.

Supportforlargeconcurrencycapabilities

Asagroup,multi-organization,andlargeuserunit,thedevelopmentanddesignofOAsoftwaresystemsshouldsupportmultipleloadbalancingcapabilitiessuchasapplicationsanddatabases,andsupportaccessoriesServeranddatabaseserverseparationtechnology,thussupportingtheabilityoftensofthousandsofuserstobeonlineandoperatingatthesametime.Theincreaseinthenumberofusersortheincreaseintheamountofinformationwillnotcausethesystem'sresponsivenesstodecrease.

Systemconcurrency:Throughtheclustermethod,thereisnotechnicallyupperlimitonconcurrency,soitcanfullyguaranteeusers'futurepersonnelexpansionneeds.

PlatformTechnology

(1)Microsoft's.Net+RelationalDatabase(RDB)Technology

Microsoftisdominatedbyitspowerfulandeasy-to-useOfficesuiteTheapplicationofthedesktopoperatingsystemisacceptedbythemajorityofofficeworkers.TheofficeplatformbasedonNet+RDBhasgainedextensivemarketsupportduetoitssimplicity,flexibilityandeaseofuse.

(2)SUN’sJ2EE+RDBtechnology

TheJ2EEstandardisleadingthedirectionoftechnologydevelopmentwithitsopennessandplatformindependence,anditisquicklyfoundinvariousapplicationsystems.Widelyusedandpromoted,andcontinuouslyexpandedintheOAfield.

(3)IBM'sLotusdominotechnology

Lotuswaslaunchedin1989.Itisknownforitse-mail,collaboration,unstructureddocumentprocessing,andsecuritymechanism.ItoncebecameastandardapplicationofOA.DevelopmentPlatform.

Infrastructure

TheOAplatformadoptsanarchitecturebasedonlayers,standards,andcomponents.TheplatformarchitecturecomplieswithJEEstandards,SOAstandards,WFMCstandards,W3CfOrmstandards,JSR168,WSRPandotherstandards.TheOAplatformarchitectureshouldsupportmultipledeploymentmodes,multipleoperatingsystems,variousdatabasesandmiddleware,andhaveacompleteconfigurationsystem,interfacesystem,andplug-insystemtosupportfutureexpansion.

ThebottomlayeroftheOAplatformarchitectureisthehardware,operatingsystem,andservercluster.Afive-layerarchitectureisusuallyusedabovethebottomlayer:databaselayer,servicelayer,applicationlayer,presentationlayeranduserlayer.

Thedatabaselayermainlyincludesrelationaldatabasesandnon-relationaldatabases;theservicelayerincludesvariousengines,toolsorinterfacesthatprovideservices;variousmiddlewarearedeployedbetweenthedatabaselayerandtheservicelayer;theapplicationlayerincludesdocumentmanagementVariousofficeapplicationsystemssuchas,processspecificationsandvariousbusinesssystems;thepresentationlayermainlyincludesvariousinformationportals;theuserlayerincludesbrowsers,PADclientsorMobileclients,etc.

Withthedevelopmentofscienceandtechnologyandtheever-changingsocialcompetitionenvironment,theconnotationandextensionoftheOAsystemcontinuetoexpand.ThecontentoftheOAplatformisbecomingmoreandmoreabundant,thefunctionsarebecomingmoreandmorepowerful,andtheperformanceisbecomingmoreandmoreadvanced.

Hardwareenvironment

Officeautomationisacomprehensive,multidisciplinarypracticaltechnologywiththegoalofimprovingofficeefficiency,ensuringworkqualityandcomfort.Generally,itiscomposedofvariousterminalequipmentsuchascomputers,telephones,faxmachines,PCs,wordprocessors,audioandvideostorage,andcorrespondingsoftware.Itscontentincludesintegratedprocessingofvoice,data,image,textinformation,etc.

Thehardwarecompositionmodeofofficeautomationsystemisgenerallycloselyrelatedtosystemrequirements,enterprisescaleandorganizationalstructure,andgeographicaldistribution.Thefollowingintroducesseveralbasicmodesfromthemodularizationandhierarchicalcompositionofhardwaresystems.

Stand-alonesystemmode

Thestand-alonesystemmodeissuitablefortheOAsystemofsmallunits.Generally,aPCisconfiguredtoperformsomeauxiliaryofficeandmanagement.WiththedeclineinhardwarepricesandtheOAsystemPopularized,thismodehasbeenreplacedbythePCLANmode.

MicrocomputerLocalAreaNetworkSystemMode

Themicrocomputerlocalareanetworkisamedium-couplingmulti-computersystem.Ithasthecharacteristicsofdistributedprocessingandclient/servercomputingenvironment,whichrepresentsthecurrentadvancedThesystemcompositionmodelanddevelopmentdirectionofthecompany.

Systemintegrationmode

Forsomelargeenterprisesorspecialbuildingsinintelligentbuildings,theirOAsystemsaregeographicallydispersed,requirehighautomation,andrequirefastinformationprocessingspeedandlargecapacity..

Threeapplicationlevels

OAsystem,informationmanagementlevelOAsystemanddecisionsupportlevelOAsystemarethreefunctionallevelsinthegeneralizedorcompleteOAsystemcomposition.Theinterrelationshipbetweenthethreefunctionallevelscanbemadebythecallofprogrammodulesandthemeansofcomputerdatanetworkcommunication.ThemeaningoftheintegratedOAsystemistouseamoderncomputernetworkcommunicationsystemtointegratethethree-levelOAsystemintoacompleteOAsystem,sothatthecirculationofofficeinformationismorereasonable,andmanyunnecessarylinksofrepeatedinputofinformationarereduced.Improvetheefficiencyoftheentireofficesystem.

TheadvantageofanintegratedandnetworkedOAsystemisthatitnotonlymakestheoperationofofficeinformationmorecompactandeffectiveintheunit,butalsofacilitatesinformationcommunicationwiththeoutsideworldandmakesthescopeofinformationcommunicationItiswider,anditcanbemoreconvenientandfastertoestablishinformationcommunicationbetweenremoteoffices,anditispossibletointegrateintothesharingofinformationresourcesaroundtheworld.

Thefirstlevel

OAtechnologyisdividedintothreedifferentlevels:Thefirstlevelislimitedtowordprocessing,spreadsheets,databases,etc.onastand-alonecomputerorasimplesmalllocalareanetwork.Theapplicationofauxiliarytoolsisgenerallycalledabusinessofficeautomationsystem.InofficeaffairsOA,themostcommonapplicationsincludewordprocessing,electronictypesetting,electronicformprocessing,filesendingandreceiving,electronicdocumentmanagement,officeschedulemanagement,personnelmanagement,financialstatistics,reportprocessing,personaldatabases,etc.Thesecommonlyusedofficetransactionprocessingapplicationscanbemadeintoapplicationsoftwarepackages,anddifferentapplicationsinthepackagecancalleachotherorsharedata,soastoimprovetheefficiencyofofficetransactionprocessing.Thiskindofofficetransactionprocessingsoftwarepackageshouldbeuniversalinordertoexpandthescopeofapplicationandincreaseitsutilizationvalue.Inaddition,avarietyofOAsubsystemscanbeusedattheofficetransactionprocessinglevel,suchaselectronicpublishingsystems,electronicdocumentmanagementsystems,intelligentChineseretrievalsystems(suchasfull-textretrievalsystems),opticalChinesecharacterrecognitionsystems,andChinesespeechrecognitionsystems.Inthepublicserviceindustry,companiesandotherbusinessoperations,theuseofcomputerstoreplacemanualprocessingisincreasing,suchasticketbooking,ticketsalessystems,counterorwindowsystems,andsavingsbusinesssystemsinthebankingindustry.ThefunctionsofbusinessorbusinessOAsystemsaretodealwithdailyofficeoperationsandaredirectlyorientedtoofficeworkers.Inordertoimproveofficeefficiency,improveofficequality,andadapttopeople'sofficehabits,itisnecessarytoprovideagoodofficeoperatingenvironment.

Thesecondlevel

TheinformationmanagementOAsystemisthesecondlevel.Withtheincreasingimportanceofinformationutilization,thedemandforcomprehensiveinformationthatiscloselyrelatedtotheoperationgoalsoftheunitintheofficesystemisincreasing.Theinformationmanagementtypeofficesystemisanintegratedofficeinformationprocessingsystemthatcloselycombinesthetransactiontype(orbusinesstype)officesystemandtheintegratedinformation(database).Thecomprehensivedatabasestorestheinformationnecessaryforthedailyworkoftherelevantunit.Forexample,ingovernmentagencies,thiscomprehensiveinformationincludespolicies,decrees,regulations,andgovernmentinformationrelatedtoofficialdocumentsandlettersofhigher-levelgovernmentsandsubordinateagencies;thecomprehensivedatabaseofsomepublicserviceinstitutionsincludesallcomprehensiveinformationrelatedtoserviceitems;companiesThecomprehensivedatabaseofenterpriseunitsincludesindustrialandcommercialregulations,businessplans,markettrends,supplyandmarketingbusiness,inventorystatistics,userinformation,etc.Asamoderngovernmentagencyorenterpriseorinstitution,inordertooptimizedailyworkandimproveofficeefficiencyandquality,itmusthavethiscomprehensivedatabasesharedbyalldepartmentsoftheunit.Thisdatabaseisbuiltonthebasisofthetransaction-levelOAsystemandconstitutesaninformationmanagementOAsystem.

Thethirdlevel

ThedecisionsupportOAsystemisthethirdlevel.ItisbasedontheinformationmanagementlevelOAsystem.Itusestheinformationprovidedbythecomprehensivedatabasesystemtoconstructorselectadecisiondigitalmodelforthetopicsthatneedtomakeadecision.Combiningtherelevantinternalandexternalconditions,thecomputerexecutesthedecisionprogramandmakesthecorrespondingdecision.Withthematurityofthethreecorepillartechnologies:networkcommunicationtechnology,computertechnologyanddatabasetechnology,OAintheworldhasenteredanewlevel,andthesystemhasfournewcharacteristicsinthenewlevel:

⑴Integration.Theintegrationofsoftware,hardwareandnetworkproducts,theintegrationofpeopleandsystems,andtheintegrationofasingleofficesystemwiththepublicinformationsystemforma"seamlesslyintegrated"opensystem.

⑵Intelligent.Facingdailyaffairsprocessing,assistingpeopletocompleteintelligenttasks,suchas:Chinesecharacterrecognition,understandingandin-depthprocessingofthecontentofofficialdocuments,assistingdecision-makingandhandlingaccidents,etc.

3Multimedia.Includingthecomprehensiveprocessingofnumbers,text,images,soundsandanimations.

⑷Useelectronicdatainterchange(EDI).Throughthedatacommunicationnetwork,exchangeandautomaticprocessingbetweencomputers.

ThislevelincludesinformationmanagementOAsystemsanddecision-makingOAsystems.ExampleThetransaction-levelOAsystemiscalledtheordinaryofficeautomationsystem,andtheinformationmanagement-levelOAsystemandthedecisionsupport-levelOAsystemarecalledtheadvancedofficeautomationsystem.Forexample,theofficeofthecitygovernment,inessence,regularlyorirregularlycollectvariousdocumentssubmittedbythedistrict,countygovernmentandotheragencies,andthenstoretheminfilesandsubmitthemtotherelevantleadersforreadingandprocessing,andthenreviewthedocumentsafterreview.Thefilesarekeptinasafeplaceforfuturereference.Theleadermakesadecisionafterstudyingvariousdocuments,andusuallytakestheformofadocumenttoreturntheprocessinginstructionstothelowerlevel.Thisprocessisatypicalofficeprocess.Inthisprocess,thefileitselfisinformation,anditstransmissionistheinformationtransmissionprocess.Itshouldbenoted,however,thatwhenaleaderanalyzesandmakesdecisions,hemayhavetolookthroughandsearchformanyrelevantmaterials,andmakedecisionsbasedonresearch.Therefore,relevantinformationinquiry,analysis,anddecisionmakingarealsopartoftheprocessofinformationprocessing.

Systemsecuritystrategy

Officeautomationcanbesaidtobeaninevitableproductofthecontinuousdevelopmentandintegrationofnetworkcommunicationtechnologyandmodernoffice.Itsexistenceandapplicationcanmakepeople'sproductionmanagementmoreconvenient.However,withthecontinuousdevelopmentandpopularizationofdomesticofficeautomationsystems,thesecurityrisksinthemhavebecomemoreandmoreprominent.TheuniquedevelopmentmodeandcommunicationcapabilitiesofthecomputerInternetalsofundamentallydeterminethatsecurityrisksareunavoidable.However,inordertoensurethehealthydevelopmentofofficeautomation,wemustfullyunderstandthesecurityproblemsfacedbyofficeautomationundertheInternet,andfindouttherootcausesoftheproblems,andthentakeeffectivecountermeasurestoeliminateandpreventofficesecurityriskstothegreatestextent.

1.Furtherimproverelevantlawsandregulations

Inordertoensuretheinformationsecurityofmobilecomputernetworkofficeautomation,weshouldfirstcombinethecurrentdevelopmentofcomputernetworkofficeautomationinChinaandItisnecessarytoestablishandimproveacomputernetworklegalsupervisionsystemsuitableformycountry’snationalconditions.Firstofall,weshouldformulateregulationsforthesupervisionofinformationsecurityinthevirtualsociety,focusingontheestablishmentofpenaltiesfornetworktheft,networkfraud,illegalintrusion,etc.,andstrictlyimplementthem,andallviolationsofthelawmustbeinvestigated.Secondly,tolegislateonnetworkinformation,andsetupaspecialsupervisorydepartmenttoconductinformationmanagementinaccordancewiththelaw,soastoprovideareliableguaranteesystemforthesafetyofcomputernetworkinformation,andcomprehensivelyenhancethemajestyofthelawanditsdeterrenteffectoncriminals.

2.Strengthennetworksecuritywarning

Thecurrentofficeautomationnetworksecuritywarningsystemmainlyincludestwoparts:intrusionwarningandviruswarning.Intheintrusionearlywarningsystem,itcananalyzeanddeterminewhethertheinformationdatatransmittedinthenetworkisauthorizedbydetectingintrusioninformation.Onceitisdeterminedasintrusioninformation,itwillissueawarningtoreduceillegalintrusiontotheofficesystem.Thesafetyhazardcaused.Thevirusearlywarningsystemistoensurethatallfilesenteringandleavingthenetworkaremonitored24hoursadaybyuninterruptedandcontinuousscanningofinformationpacketsenteringandleavingthenetwork.Onceavirusisfound,itwillimmediatelyreporttothepoliceandnotifytheuseroradministratorforpreventivetreatment.;Atthesametime,itcanalsotrackthesourceofthevirusthroughIPaddresslocationandportlocation,andgeneraterelatedscanlogsandreports,andimplementtraceabilityrecordsofallvirusactivitiesinthenetwork,therebyfurtherimprovingthenetwork’santi-virusEarlywarningandpreventioncapabilities.

3.Datasecurityprotection

(1)Inresponsetodatasecuritythreatscausedbyintrusion,wecanstrengthentheconstructionofthedatabasetoensureitsphysicalintegrity,Dataelementintegrityandlogicalintegritytoimprovedatasecurityprotectioncapabilities.

(2)Regardingthethreatsbroughtbydisastersandvirusestodatasecurity,themosteffectiveprotectionmethodistostrengthenphysicalprotectionanddatabackup.

4.Intrusionpreventionandintegratedvirusprevention

(1)Inordertopreventnetworkintrusionscientificallyandeffectively,andensurethenetworksecurityofofficeautomation,Intheprocessofbuildinganautomatedsystem,theinternalandexternalnetworksshouldbeisolatedandaccesscontrolshouldbestrengthened.Atthesametime,internalnetworkisolationandsegmentmanagementshouldbehandledaccordingly.

(2)Relativelyspeaking,thepreventionandcontrolofnetworkvirusesismoredifficultthanstand-alonevirusprevention.Thepreventionandcontrolofnetworkvirusesmustbeeffectivelycombinedwithnetworkmanagement.Themostimportantfeatureisthenetworkmanagementfunction.Intheprocessofviruspreventionandcontrol,itisdifficulttoachievethepurposeofviruspreventionandcontrolifthemanagementfunctionisignored.Commonlyusedmeasuresmainlyincludefirewalltechnology,anti-virussoftware,securityprotectionsoftware,regularinspectionsbytechnicians,regularsystemupgrades,andsoon.

5.Databackupandrecovery

Intheofficeautomationsystemsecurityprotection,databackupandrecoveryisalsoanextremelyimportantmeasure.Whenthesystemisillegallyinvadedanddamagedbyviruses,wecanrestoredatathroughdatabackuptoensuretheintegrityofdatainformation.Themethodsoftenusedfordatabackupcanbesubdividedintoautomaticsystembackupandexternalbackup.Inthedailysecuritymanagementoftheofficeautomationsystem,weshouldusetwobackupmethodsatthesametimetoensurethatthefullrecoverycanbeimplementedassoonaspossibleafterthedataisdamaged,andtoprovideadoubleguaranteeforthedatasecurityoftheofficeautomationsystem.

Developmenttrend

Withthecontinuousadvancementofvarioustechnologies,thefuturedevelopmenttrendofofficeautomationwillreflectthefollowingcharacteristics.

1.Officeinformationdigitizationandmultimedia

Inofficeactivities,peoplemainlyusecomputerstoprocessinformation.Theinformationprocessedbycomputersisalldigitalinformation,andalotofinformationisprocessedintodigitalmethodsandstoredandprocessedlikethisIt'smoreconvenient.

Atthesametime,withtheapplicationofmultimediatechnologyandvirtualrealitytechnology,themeansandcontentofinformationprocessinghavebecomemoreabundant,sothatvariousinformationformssuchasdata,text,graphics,images,audioandvideocanbeusedComputerprocessingismoreadaptableandpowerfullysupportsthewaypeopleobtainandprocessinformationinavarietyofwayssuchassight,hearing,touch,taste,andsmell.

2.Theofficeenvironmentisnetworkedandinternationalized

Inpeople’sdailylives,theapplicationoftheInternethaschangedpeople’slifestylesandwaysofworking.AcompleteofficeautomationsystemcandomoreThiskindofofficeequipmentisconnectedintoanofficeLAN,andthenconnectedtoawide-areaofficenetworkthroughapubliccommunicationnetworkoraprivatenetwork,especiallythedevelopmentandpopularizationoftheInternetnetwork,whichcanbeconnectedtoanycorneroftheearththroughtheInternetnetwork,soastorealizethehigh-speeddisseminationofinformation.Itcanspantimeandspace,especiallyintheofficecontactwithforeigncountries,itisveryconvenientandwidelyused.

3.Officeoperationsarepaperless,unmanned,andsimplified

Duetothedigitizationofinformationprocessedbycomputers,andthenetworkingoftheofficeenvironment,continuousoperationsacrossdepartmentseliminatetheneedfortraditionalpaper-baseddelivery.Way.Adopting"paperlessoffice",ontheonehand,cansavepaper;ontheotherhand,itisfastandaccurate,whichfacilitatestheeditingandreuseofdocuments.Itisverysuitablefortheofficeneedsofe-commerceande-government.

Forsomeworkplacesthatrequire24-houroffice,relativelystableofficeprocessesandworkcontent,boringwork,fatigue,error-prone,andheavylabor,unattendedofficecanbeused.Suchasautomaticdepositandwithdrawalmachinebanking,nightfaxandautomatice-mailsendingandreceiving,etc.

Duetotherapiddevelopmentofcomputersystems,relatedofficesoftwarehasbecomeverymature,andtheoperationinterfaceismoreintuitive,makingiteasierforpeopletooperate,use,maintainandrepairinofficeactivities.

4.Officebusinessintegration

Intheearlyofficeactivities,mostofthecomputersystemsrunonastand-alonecomputer,oreachdepartmentdevelopsitsownapplicationsystem.Inthiscase,becausethesoftwareandhardwareusedmaycomefrommultiplemanufacturers,thesoftwarefunctions,datastructures,interfaces,etc.willalsobedifferent.Withthedevelopmentofbusinessandtheexchangeofinformation,people'srequirementsforofficebusinessintegrationwillbecomehigherandhigher.Officebusinessintegrationincludes:oneistheintegrationofequipment,thatis,therealizationofdatatransmissionandprocessingunderheterogeneoussystems,whichisthebasisofofficesystemintegration;theotheristheintegrationofapplications,thatis,therealizationofvariousapplicationsrunninginthesameenvironment;Thethirdisdataintegration,whichnotonlyincludesmutualexchangeofdata,butalsorealizesdatainteroperabilityandsolvestheheterogeneousproblemsofdatasemanticsinordertotrulyrealizedatasharing.

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